What Microsoft Teams is
Microsoft Teams is made by Microsoft. It sits in our Team communication category, alongside the other options listed at the end of this page.
Best suited to: Businesses already using Microsoft 365 or Outlook.
What it does
- Chat and channels
- Video meetings and webinars
- Phone system (add-on)
- Files with SharePoint and OneDrive
Which business sizes it fits
How Microsoft Teams lines up with the four business sizes we use across USA24.
Solo
Less typical
Freelancers and one-person businesses
Main Street
Good fit
2–20 employees
Growth
Good fit
20–200 employees
Global
Good fit
Teams across borders
What to check before you buy
Questions to answer, ideally during a free trial or a demo, before you commit:
- Which Microsoft 365 plan you need.
- Admin setup.
- Phone system costs.
- Experience for guests outside your company.
- US tax and compliance. Software doesn't replace professional advice on payroll, sales tax or industry rules.
- Getting your data out. Ask how you would export your data if you ever switch.
Pricing
Microsoft Teams pricing depends on the plan, number of users and add-ons, and vendors change it often. We don't list prices on overview pages; check the current plans on the official Microsoft Teams website. Our full review will break down the real cost.
Other options in Team communication
Next step
Shortlist it, then test it on real work.
Read our five-step guide to choosing business software, then run Microsoft Teams through one real week of your work before you decide.